The I.T. company that becomes an essential, and effective part of your team

 

IT Managed Service

outsource your IT to the experts

Our Team | Your Team

The center structure of our business is the Eagle IT Pty Ltd Managed IT Support service.

We understand how crucial your IT Infrastructure is for your business and we undertake the caring of that environment and its hardware as if it were our own.

With 8×5 access to our Service desk, you and your staff will have a direct line to the System Engineers looking after your environment. You will reap the benefit of our remote management tools and first call resolution targets for all issues and requests.

Our IT Managed Service flips the conventional break-fix arrangement of your typical IT company’s relationship upside down. Where usually break-fix hails from a very “reactive” approach to servicing IT requirements, outsourcing the total management of your IT environment enables our team to be “proactive”, managing workstation and server patching, antivirus updates and backup maintenance then becomes the target.

 

This pays to reduce the amount of reoccurring issues within your environment, improving the end user experience and enabling us to stay on the front foot with your IT.

The Eagle IT Managed Services will keep an eagle-eye on your technology for a capped price with unlimited support, per month.

Service inclusions;

  • Unlimited business hours access to the eIT Service Desk

  • Remote Management Tool-set

  • Enterprise Level Antivirus

  • Security Management

  • Cyber Security Proofing

  • Backup Management

  • IT Consultation and Strategic Planning

  • ICT Project Services

  • Access to Key IT Partnerships

 

IT Support

Engage us on an on-going hourly basis

Our Team | As Required

 

Sometimes you just need that one thing fixed, installed, improved or removed.

Eagle IT Pty Ltd provide services based on an hourly rate to do just that. Have a discussion with our staff to gain an understanding of exactly what you’re trying to achieve. Agree on an end goal and we will get to work for you.

We encourage engagement with us regarding any IT related requirement for your business, or even home office.

Eagle IT have re-seller partnerships with major hardware and software providers in Australia and can beat Recommended Retail price on the majority of all of these items.

IT Consultation

 

chats and plans, lets identify your roadmap

 Our Team | Your Plan

 

With extensive experience in IT Consulting, Eagle IT Pty Ltd offer Business IT Consulting to cover any possible IT requirements you may have, such as;

Business Continuity Planning – Our business needs to know how much it costs when we lose an IT Service for x amount of time, and how to mitigate these costs.

Disaster Recovery Planning – Our environment doesn’t yet operate from the cloud, if our site were to burn down tomorrow, how long would it take to restore from backups to new physical hardware. Considering the costs from our business continuity plan, how can we best invest our IT budget into as little downtime as possible.

IT Strategic Road-mapping – Our workforce requires to become more mobile, with our current IT Environment being quite rigid, how do we spend our IT budget over the next three years with flexibility and mobility in mind.

 

Available Services

essentially, all of the things